Frequently Asked Questions

1. What security products can I buy from 4ward Security?

Our range includes CCTV cameras, alarm systems, electric fencing, gate automation, remotes and receivers, access control, intercoms, inverters and backup batteries. Explore our product categories to find equipment for your home, business or agricultural property.

2. How do I choose the right CCTV cameras for my property?

Start with the areas you want to monitor, the distance to your subject and the lighting available during the day and at night. Consider image quality, indoor or outdoor suitability, recording requirements and compatibility with your existing equipment. Share these details with us for help comparing options.

3. What is the difference between wired and wireless alarm systems?

Wired alarm devices connect to the control panel through cables, while wireless devices communicate with a compatible receiver and generally use their own batteries. Hybrid systems can support both. The right choice depends on your property, existing wiring and future expansion needs.

4. Which electric fencing products do I need for my property?

A complete system typically includes a suitable energiser, fencing wire, insulators, brackets, tensioning components and earthing equipment. The products required depend on whether the fence is intended for residential security, commercial protection or agricultural use. Have a competent installer assess your requirements before purchasing.

5. How do I choose a gate motor for my home or business?

Consider whether your gate slides or swings, its weight and size, and how frequently it opens. A busy shared entrance may need a different motor from a single household. Also check battery backup, safety devices and compatibility with your access controls.

6. How can I check whether a remote is compatible with my gate motor?

Check the remote and receiver model, operating frequency and coding system. Matching the appearance or frequency alone does not confirm compatibility. Send us the details or clear photographs of your existing remote and receiver before ordering a replacement.

7. Will my security equipment work during a power outage?

Equipment with a compatible, functioning backup battery or power system may continue operating. The available runtime depends on the equipment’s power consumption, battery capacity and battery condition. Remote viewing and notifications may also require backup power for your router and other network equipment.

8. How do I choose the correct backup battery or inverter?

For a replacement battery, confirm the required voltage, capacity, chemistry, terminal type and physical dimensions. For an inverter, list the equipment you want to power and how long you need it to run. The inverter, battery and charging system must be compatible, so check the specifications before purchasing.

9. Can I buy replacement parts or expand my existing security system?

Yes, individual components can often be replaced or added without changing the entire system, provided they are compatible. Keep the brand and model details of your existing equipment handy, and check compatibility before buying detectors, cameras, remotes, batteries or other accessories.

10. Can 4ward Security help me choose compatible products before I order?

Contact us with your requirements and the brand and model of any existing equipment. Clear photographs and product specifications can help us understand what you need and assist you in comparing suitable options. For installation-specific requirements, a site assessment by a competent installer may also be necessary.